Toyota Motor Corporation Australia Limited — Toyota Corolla ZZE121, ZZE122, ZZE123 and Toyota Avensis ACM20

Identifying features

See VIN table and VIN list attached.

Also see separate but interacting safety recall for Toyota Corolla ZZE122: PRA 2018/17141.

What are the defects?

Takata airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
 
Toyota Corolla ZZE122: 
Some of these vehicles are fitted with an airbag system that could experience electrical shorting due to exposure to high inductive electrical noise in the electrical circuit, resulting in damage to the Airbag Sensor Assembly (ECU). This could cause airbag warning lights to illuminate and the front airbag(s) and/or seat belt pretensioner(s) to become deactivated, and/or cause those airbag(s) to deploy inadvertently.
 
For more information see recall PRA 2018/17141.

What are the hazards?

Takata airbag inflator:
In the event of an airbag inflator rupture, metal fragments could propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

Toyota Corolla ZZE122:
The combination of the faulty Takata airbag inflator and the ECU defect results in an increased risk of a crash, serious injury or death.

What should consumers do?

Owners of affected vehicles should contact their local Toyota dealership or Toyota’s head office directly via the website at https://www.toyota.com.au/contact or email guestexperience@toyota.com.au to arrange for a replacement airbag inflator free of charge. 
 
Consumers who are unsure whether they are affected can also use Toyota’s VIN look-up tool at http://recalls.toyota.com.au/#/ or contact Toyota on 1800 987 366 or contact their preferred dealer.
 
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au.
 
Corolla ZZE122 vehicles: due to another separate/interacting safety recall of these vehicles, PRA 2018/17141, it is critical owners take immediate steps to have the airbag inflator older than 6 years replaced because of the significant risk of injury or death involved in using the vehicle.
 
It is strongly recommended that if owners of the Corolla ZZE122 are affected and their airbag is more than 6 years old that they should stop driving their vehicles immediately. Toyota has undertaken to offer to arrange for your vehicle to be towed to the place of replacement so that you do not have to drive your vehicle to be fixed if you do not want to do so.
 
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
 
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall.
Traders who sold this product

Authorised Toyota dealers

Where the product was sold
Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission
Product category