Product description
1kW Transom-mount plastic support bracket used with TM258, TM260, TM265 & TM270W transducers
See a list of details to help identify the product
Reason the product is recalled
The plastic transducer support used to attach 1kW Transom-mount transducers may break during installation or normal use.
The hazards to consumers
The plastic transducer support may break. If failure occurs during use, the transducer may kick back into the cockpit of the boat and cause personal injury or damage to the hull. The transducer may also be damaged or lost.
What consumers should do
Discontinue use until the plastic support is replaced.
Replacement procedure:
An Airmar representative will check the serial number and date code of the transducer to verify that it is affected.
1. Product not yet installed
(a) A replacement plastic support will be shipped directly to you. Remove and destroy the original plastic support.
2. Product already installed
(a) A modified plastic support will be shipped directly to you. There is an added cable channel in the modified support so the cable does not need to be re-routed through the boat.
(b) Refer to the Installation Supplement supplied with the plastic support for details of how to remove the original support and re-install the replacement.
Replacement procedure:
An Airmar representative will check the serial number and date code of the transducer to verify that it is affected.
1. Product not yet installed
(a) A replacement plastic support will be shipped directly to you. Remove and destroy the original plastic support.
2. Product already installed
(a) A modified plastic support will be shipped directly to you. There is an added cable channel in the modified support so the cable does not need to be re-routed through the boat.
(b) Refer to the Installation Supplement supplied with the plastic support for details of how to remove the original support and re-install the replacement.
Details to help identify the product
Supplier running the recall
Who sold the product
Navico Australia PTY LTD
Unit 5, 12 Mars Rd., Lane Cove West, NSW 2066, Australia
(612) 9936-1036
Electronic Navigation
65 Gaunt Street, Westhaven, NZ
Unit 5, 12 Mars Rd., Lane Cove West, NSW 2066, Australia
(612) 9936-1036
Electronic Navigation
65 Gaunt Street, Westhaven, NZ
Identifying product features
Product affected: all 1kW Transom-mount transducers manufactured between October, 2011 and February, 2012
See attached spreadsheet for affected part numbers and serial numbers.
Identifying numbers
Other identifying numbers
Product affected: all 1kW Transom-mount transducers manufactured between October, 2011 and February, 2012
See attached spreadsheet for affected part numbers and serial numbers.
See attached spreadsheet for affected part numbers and serial numbers.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13161 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.