All Warn VR EVO winches used by 4x4 vehicles to recover vehicles from situations they can’t drive out of. The winch can be operated by a remote control supplied with the winch.
• 8 – Part number W103250
• 8-S – Part number W103251
• 10 – Part number W103252
• 10-S – Part number W103253
• 12 – Part number W103254
• 12-S – Part number W103255
What are the defects?
The internal circuit board of the remote control can corrode if exposed to water.
Corrosion of the remote control’s circuit board may cause the winch’s cable to stop, wind up or release unexpectedly.
What are the hazards?
If a winch stops or starts unexpectedly while being used, the cable or vehicle may move suddenly. The winch may also operate unintentionally while not being used, for example when parked or driving.
If the winch operates unexpectedly, there is an increased risk of accident and serious injury to people inside the vehicle or nearby the winch.
What should consumers do?
Consumers should immediately stop using the remote control for affected winches and contact ARB to register their details.
Consumers can register their details by contacting ARB by:
• Phone: 1800 879 602
• Email: firstname.lastname@example.org
• ARB’s website: www.arb.com.au/warn-winch-recall
• visiting any ARB store.
ARB will send the consumer a pre-paid satchel for the consumer to send their affected remote control to ARB for inspection and repair.
ARB will inspect each affected remote control for signs of corrosion to the circuit board.
If there is no corrosion, ARB will apply corrosion protection to the circuit board. This will waterproof the circuit board to prevent any corrosion in the future and ARB will return the remote control to the consumer.
If the circuit board has corrosion, ARB will replace the remote control.