Product description
In-Shower Body Conditioner 400ml batch BF601.
Barcode numbers on label of product (2 Variants):
1. Organic Rosewater: 9348918003890
2. Shea & Vanilla: 9348918003883
See a list of details to help identify the product
Reason the product is recalled
The affected batch of conditioner is contaminated with bacteria Pluralibacter gergoviae. Other bacteria may be introduced with further conditioner use, due to insufficient preservative within the product.
The hazards to consumers
Conditioner products contaminated with Pluralibacter gergoviae and other bacteria can cause infection or illness, especially in people with, weakened immune systems (immunocompromised).
What consumers should do
Consumers must stop using the body conditioner immediately if the product is part of the affected batch and dispose or return to store for a full refund.
For further information, contact Coles Customer Care on 1800 061 562.
Details to help identify the product
Supplier running the recall
Who sold the product
Coles Supermarkets
Identifying product features
Batch BF601.
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19737 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.