Product description

In-Shower Body Conditioner 400ml batch BF601.

Barcode numbers on label of product (2 Variants):

1. Organic Rosewater: 9348918003890
2. Shea & Vanilla: 9348918003883

See a list of details to help identify the product

Reason the product is recalled

The affected batch of conditioner is contaminated with bacteria Pluralibacter gergoviae. Other bacteria may be introduced with further conditioner use, due to insufficient preservative within the product.

The hazards to consumers

Conditioner products contaminated with Pluralibacter gergoviae and other bacteria can cause infection or illness, especially in people with, weakened immune systems (immunocompromised).

What consumers should do

Consumers must stop using the body conditioner immediately if the product is part of the affected batch and dispose or return to store for a full refund.

For further information, contact Coles Customer Care on 1800 061 562. 

Details to help identify the product

Supplier running the recall

Who sold the product

Coles Supermarkets 

Identifying product features

Batch BF601.

Dates available for sale

-

Where the product was sold

Nationally

Manufacturer country ID

Australia

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19737 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.