PRA number
2015/14604
Published date
Product description
Shark Navigator Lift-Away Vacuum Cleaner NV350NZ
Shark Navigator Lift-Away Professional Vacuum Cleaner NV356NZ
Shark Navigator Lift-Away Professional Vacuum Cleaner NV356NZ
Why the product is recalled
A fault that can create excessive heat in the power cord has been reported in some of these models.
What the hazards are to consumers
Risk of burn and electric shock.
What consumers should do
Consumers are advised to unplug their vacuum cleaner at the wall and not to use again until it has been repaired.
Consumers are advised to register their details at www.sharkrecall.com.au or contact the Shark Hot Line 1800 722 222 to make arrangements to have the cord and plug replaced free of charge at an authorised Shark Service Centre.
Consumers are advised to register their details at www.sharkrecall.com.au or contact the Shark Hot Line 1800 722 222 to make arrangements to have the cord and plug replaced free of charge at an authorised Shark Service Centre.
Supplier
Traders who sold this product
The affected Shark products were sold through the TV Shop and electrical retailers including – Harvey Norman, Big W, Target, The Good Guys, Masters, Bing Lee and Betta Electrical.
Where the product was sold
Nationally
Recall advertisements and supporting documentation
Responsible regulator
Electrical Safety Office (QLD) is the responsible regulator for this recall.