PRA number
2019/18040
Published date
Product description
Basketball hoop set including stand, pole, backboard, hoop and net.
B100 Easy
B200 Easy
B200 Easy New Space Blue
B400 Easy
B400 Easy Black/Red
Portable B300 Black/Red
Portable B700 black
Tarmak B700 Pro
Tarmak B900 Pro
B100 Easy
B200 Easy
B200 Easy New Space Blue
B400 Easy
B400 Easy Black/Red
Portable B300 Black/Red
Portable B700 black
Tarmak B700 Pro
Tarmak B900 Pro
What are the defects?
The products do not comply with the mandatory standard 'Consumer Good (Basketball Rings and Backboards) Safety Standard 2017'.
The products were not supplied with the required warning labels and installation instructions.
The products were not supplied with the required warning labels and installation instructions.
What are the hazards?
Users are not aware of safety precautions, there is a risk of injury to the user if the products are not installed correctly or if the user swings off the basketball ring.
What should consumers do?
Consumers should stop using the products and contact Decathlon to arrange for a copy of the warning label and assembly instructions to be provided. Consumers will be requested to provide Decathlon with a photograph of the attached label to ensure that the label has been attached correctly. Alternatively the products may be returned to the nearest Decathlon store for a full refund.
For further information, contact Decathlon Customer Relations Centre by chat on www.decathlon.com.au or via email at contact.australia@decathlon.com (Monday to Sunday, 10am - 7.30pm AEST).
For further information, contact Decathlon Customer Relations Centre by chat on www.decathlon.com.au or via email at contact.australia@decathlon.com (Monday to Sunday, 10am - 7.30pm AEST).
Supplier
Traders who sold this product
Decathlon stores in Tempe and Auburn - NSW
Decathlon stores in Box Hill and Knoxfield - Victoria
Online
Where the product was sold
New South Wales
Online
Victoria
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
