Product description
Kivi 3 person wooden traditional Finnish steam sauna.
SKU: LSKIVI3FI-HB
The bunker light (TEYI Xiaotuo) and sauna stove (Davey SCA-45) in the sauna are affected by this recall.
See a list of details to help identify the product.
Reason the product is recalled
The bunker light and sauna stove do not comply with the relevant electrical safety standards.
The light and stove do not have the appropriate warnings and markings to comply with the standard.
The hazards to consumers
There is a risk of electric shock from the use of non-compliant parts in the sauna.
What consumers should do
Consumers should stop using the sauna immediately.
Consumers should contact Deluxe Products Pty Ltd to arrange a replacement bunker light and repair kit to be sent out.
Deluxe Products Pty Ltd will also arrange an electrician to install the replacement bunker light and inspect and relabel the stove.
To book your replacement, or for more information, consumers can call Deluxe Products Pty Ltd on 02 8999 1118 (Monday to Friday 9 am to 5 pm) or email products@luxoliving.com.au
Details to help identify the product.
Supplier running the recall
Who sold the product
Luxo Living
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19936 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.