PRA number
Published date
Product description
Toshiba branded AC adapters.
The adapters were supplied with Toshiba laptops when purchased or as replacements during repairs.
Reasons the product is recalled
The material inside the adapter’s DC-IN plug can degrade over time, which may cause the plug to overheat and catch fire.
The hazards to consumers
There is a risk of a serious burn injury or death and/or property damage if the adapter overheats and catches fire.
Multiple incidents have occurred globally resulting in burn injuries and damage to property.
What consumers should do
Consumers should stop using Toshiba adapters immediately. Consumers should turn off power to their adapter at the wall socket and unplug it.
Consumers should visit the Dynabook recall website to check if their adapter is recalled. Consumers with recalled adapters can use the website to register to return the adapter for a free replacement.
For more information, consumers can contact Dynabook ANZ Pty Ltd by phone on 1300 396 226.
Supplier
Traders who sold this product
Various electrical goods retailers and repairers
List of traders who sold this product
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.