PRA number
2010/11401
Published date
Product description
250A & 400A switch disconnectors fitted to Cutler-Hammer and Eaton Low Voltage Switchboards manufactured from May 2001 to 16th March 2009. Product supplied after 16th March 2009 should be checked to determine if it contains a switch disconnector from the effected period.
Reasons the product is recalled
The handle may fail to operate as intended under normal use due to stress cracks that occur in the molded socket that connects the handle to the on/off switching shaft.
The hazards to consumers
In the event that the handle socket cracks, there is no immediate hazard.
Subsequent events may introduce an electric shock hazard IF:
1. user opens the dead-front escutcheon AND
2. user does not check that the contacts of the switch disconnector are visually open AND
3. user does not conduct appropriate voltage measurement to confirm that the load has been isolated from the supply.
Subsequent events may introduce an electric shock hazard IF:
1. user opens the dead-front escutcheon AND
2. user does not check that the contacts of the switch disconnector are visually open AND
3. user does not conduct appropriate voltage measurement to confirm that the load has been isolated from the supply.
What consumers should do
1. Refer to the web site http://www.eatonelectric.com.au/handles.asp for information on how to identify a suspect handle
2. contact Eaton for an improved replacement handle (contact details & replacement request form are on the web site)
2. contact Eaton for an improved replacement handle (contact details & replacement request form are on the web site)
Supplier
Traders who sold this product
A variety of Electrical Wholesalers sold the product. Very few items were sold
directly to users.
directly to users.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
