Product description
Electric recliners and sofas with cupholders in the armrests
Models:
1. MACPHERSON / JULIET 3ERER
2. MACPHERSON / JULIET 2ERER
3. MACPHERSON / JULIET 1ER
4. PARAMOUNT 3ERER
5. PARAMOUNT 2ERER
6. PARAMOUNT 1ER
7. JORDAN 2ERER
The sofas and recliners may be leather or fabric
See a list of details to help identify the product.
Reason the product is recalled
During use, the electrical components in the cupholder may overheat.
The hazards to consumers
Risk of fire or burns causing serious injury or death. A defect has occurred causing a fire resulting in injury and property damage.
What consumers should do
Consumers should check their recliner/sofa to see if it is one of the affected models and if so immediately turn off the power and unplug the power cord from the wall outlet.
Consumers should then contact Dixie Cummings Enterprises Pty Ltd:
• for instructions about how to disconnect the cupholder safely
• to ask for assistance, if needed
• to arrange for the replacement of the cupholder and insertion of a dummy plug
For further information and assistance, please contact Dixie Cummings Enterprises Pty Limited by phone on 03 97622988, email at aftersalessupport@dixiecummings.com.au or via the website at https://www.dixiecummings.com.au/contact-us
Details to help identify the product.
Supplier running the recall
Identifying numbers
Electrical approval number
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19599 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
