What are the defects?
The connectors installed with the inverter are of different types and manufacturers, which does not comply with the electrical safety standards. The incompatible connectors could overheat or melt.
What are the hazards?
If the connectors overheat or melt, there is a risk of the connectors catching fire, which may result in an injury or death and/or property damage.
What should consumers do?
Consumers should check the serial number of the product and shut down the inverter. Consumers will be contacted by Growatt New Energy Australia to arrange for the inverter to be repaired on site, free of charge.
For further information, contact Growatt New Energy Australia on 1800 476 928 or by email at email@example.com