Product description
Hansa C3e Chipper
• Manufactured between 01/12/23 - 17/05/24
• Serial number range: HSN-C3e-0002596 - HSN-C3e-0002795
Serial numbers are located at the base of the inlet chute by the anvil.
Model
Brand
See a list of details to help identify the product
Reason the product is recalled
The blade fastening bolts can fail and the blade may be released from the cutting disc while the product is in use.
The hazards to consumers
There is a risk of serious injury from laceration to the user or bystanders if the blade is released while the product is in use.
What consumers should do
Consumers should stop using affected products immediately.
Contact the place of purchase to arrange replacement of the blade fastening bolts.
For more information contact Hansa Products on recall@hansaproducts.com.au or by phone on 1800 426 722.
Details to help identify the product
Supplier running the recall
Who sold the product
Sold through Hansa Products Ltd dealerships: https://www.hansaproducts.com/au/find-a-dealer/
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20228 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.