Highgrove Trading Pty Ltd—Hetta Heated Towel Rails

PRA number

2011/12900

Published date

Product description

Single bar, hard wired, stainless steel heated towel bars (square and round)
HE72Q
HE71R
Identifying features
HE71R HE72Q

Other identifying numbers

HE71R
HE72Q

What are the defects?

The product is electrically unsafe as it is unearthed in contravention of the applicable mandatory electrical safety standard.

What are the hazards?

If a wiring defect occurs whilst in use, it can cause serious injury or death to the user by electric shock.

What should consumers do?

Contact the place of purchase to arrange for a replacement model to be fitted.

Traders who sold this product

Highgrove Bathrooms

Where the product was sold

New South Wales
Queensland

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category