PRA number
Published date
Product description
Husqvarna Automower 435X AWD
Husqvarna Automower 535 AWD
Robotic all-wheel-drive lawnmowers, powered by a lithium-ion battery.
Reasons the product is recalled
The battery charging method may cause the battery to degrade more quickly than expected.
The hazards to consumers
The battery may short circuit, overheat or ignite, increasing the risk of a fire and serious injury or death to bystanders or damage to property.
The defect has caused several fires overseas.
What consumers should do
Consumers must update their mower's software via the Automower® Connect app. Consumers should not use or charge their automower until they have installed the latest software update. Some mowers may also need a battery replacement.
The first update, available in December 2021, changes the charging method to prevent accelerated battery degradation. The second update, available in March 2022, allows the app to automatically recommend a battery replacement and shut down the mower automatically when a certain number of charging cycles is reached. If this occurs and a battery replacement is required, consumers will be directed to contact Husqvarna Australia to organise for their battery to be replaced. Such battery replacement will be free of charge if it is required within 3 years from the date of purchase of the battery and relates to the issue the subject of this recall.
For more information, consumers can contact Husqvarna Australia on 1300 804 105.
Supplier
Traders who sold this product
Authorised Husqvarna dealers
Where the product was sold
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.