Product description
USB charger in dark grey colour.
The model number ‘ICPSW5-40-1’ can be found on a label on the backside of the charger.
Article number 304.611.94 is located on the packaging.
See a list of details to help identify the product
Reason the product is recalled
The power cable can get damaged or broken exposing users to live parts of the cable.
The hazards to consumers
There is a risk of burn injuries or death from electric shock if a user touches a damaged cable that is live with electricity. There is also a risk of damage to property if the charger catches fire.
Incidents have occurred where cables were damaged and caused electric shock and burn injuries to consumers.
What consumers should do
Consumers should stop using the affected product immediately and contact IKEA via phone or in-store to receive full refund.
Proof of purchase (receipt) is not required.
For more information, visit www.IKEA.com.au/recalls
or phone IKEA on:
ACT/NSW/TAS – 02 8020 6641
Queensland – 07 3380 6800
Victoria/Tasmania – 03 8523 2154
Western Australia – 08 8234 3944
South Australia – 08 8234 3333
Details to help identify the product
Supplier running the recall
Who sold the product
IKEA stores and website
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20023 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.