Integria Healthcare Australia Pty Ltd—Greenridge Gastrocalm Liquid & Greenridge Triplex Liquid

PRA number

2012/13027

Published date

Product description

Greenridge herbal liquid medicines

alerts-medicine-greenridge-120216-triplex
alerts-medicine-greenridge-120216-gastrocalm
Identifying features
Batch 5972 of Greenridge Gastrocalm Liquid, 200mL, expiry date 08/14, AUST L 78911 Batch 6797 of Greenridge Triplex Liquid, 200mL, expiry date 08/14, AUST L 162892

Other identifying numbers

Batch 5972 of Greenridge Gastrocalm Liquid, 200mL, expiry date 08/14, AUST L 78911

Batch 6797 of Greenridge Triplex Liquid, 200mL, expiry date 08/14,
AUST L 162892

What are the defects?

The labels on these batches have been unintentionally swapped during the manufacturing process. Bottles containing Greenridge Gastrocalm Liquid have been incorrectly labelled as Greenridge Triplex Liquid, and bottles containing Greenridge Triplex Liquid have been incorrectly labelled as Greenridge Gastrocalm Liquid.

What are the hazards?

It is unlikely that healthy consumers using these incorrectly labelled products will experience serious ill-health as a result of using them. People who are allergic to the daisy family of plants (Asteraceae / Compositae), to which Echinacea belongs, may experience allergy symptoms taking mislabelled Triplex.

What should consumers do?

Consumers should:
•Discontinue use of batch 5972 of Greenridge Gastrocalm Liquid and batch 6797 of Greenridge Triplex Liquid
•Contact the customer service line of Integria Healthcare Australia Pty Ltd on 1300 654 336 to arrange to return the product and receive a replacement

Supplier

Integria Healthcare Australia Pty Ltd

Traders who sold this product

Pharmacies and health food stores nationally

Where the product was sold

Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category