PRA number
Published date
Product description
Jacuzzi Hot Tubs — Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs
Model and serial numbers are engraved into a silver plate located in the equipment bay of the hot tub.
Reasons the product is recalled
When the spa is in use, the temperature sensors can display the incorrect water temperature, with water being hotter than the set temperature (showing).
The hazards to consumers
The hotter water temperatures reached by the spa can cause heat stroke injuries and thermal burns.
What consumers should do
Consumers should immediately visit the Jacuzzi Spas recall webpage to identify if their spa is affected by the recall and for more details about the recall.
Affected consumers should contact Spa World Australia to schedule a free repair. Do not use your spa without first checking the temperature with an external thermometer before each use.
For further information, or additional advice, contact Spa World Australia by phone 1300 037 235 or email tempsensor@spaworld.com.au
Supplier
Traders who sold this product
Spa World Australia
Pool and Spa World Tasmania
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
