PRA number
2019/17693
Published date
Product description
Neutrogena Visibly Clear Light Therapy Acne Mask
SAP Code: 26202031
Neutrogena Visibly Clear Light Therapy Acne Mask Activator
SAP Codes: 26202032 and 26202034
ARTG: 287825
(Johnson & Johnson Pacific Pty Ltd - Red/blue light phototherapy unit)
SAP Code: 26202031
Neutrogena Visibly Clear Light Therapy Acne Mask Activator
SAP Codes: 26202032 and 26202034
ARTG: 287825
(Johnson & Johnson Pacific Pty Ltd - Red/blue light phototherapy unit)
Reasons the product is recalled
Reports of generally mild, rare and transient visual adverse events, and concerns around the safety of blue light on the eyes.
The hazards to consumers
Certain consumers with underlying eye conditions (such as retinitis pigmentosa, ocular albinism or other hereditary ocular disorders) or taking medications that could enhance ocular photosensitivity may be at risk of retinal damage.
What consumers should do
Consumers are advised to return the products to the place of purchase for a full refund or contact Johnson & Johnson Pacific Consumer Care Centre on 1800 789 348 to organise the return of all affected devices and arrange a refund.
For more information please see: https://www.tga.gov.au/alert/neutrogena-visibly-clear-light-therapy-acn…
For more information please see: https://www.tga.gov.au/alert/neutrogena-visibly-clear-light-therapy-acn…
Traders who sold this product
Online
Chemists
Pharmacies
Priceline stores
Chemists
Pharmacies
Priceline stores
Where the product was sold
Nationally
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.