Jurlique International Pty Ltd — Chamomile-Rose Hydrating Essence 50mL and Herbal Recovery Antioxidant Face Oil 50mL - supplied before 10 November 2020

PRA number


Published date

Product description

Chamomile-Rose Hydrating Essence 50mL
(expiration dates between 31 August 2021 - 28 February 2023)

Herbal Recovery Antioxidant Face Oil 50mL
(expiration dates between 31 August 2021 - 31 July 2022)

Only certain batches of the above products are affected.
See attached batch number list of manufacture and expiration dates of affected products.

Products supplied after 10 November 2020 are not affected.

Photograph of Chamomile-Rose Hydrating Essence 50mL
Photograph of Herbal Rocovery Antioxidant Face Oil 50mL
Identifying features

Reasons the product is recalled

The products do not comply with the requirements of the 'Trade Practices (Consumer Product Information Standards) (Cosmetics) Regulations 1991'.

The product does not have the correct mandatory ingredient label and may contain incorrect ordering and/or missing ingredients identified on the label.

The hazards to consumers

Users may be exposed to ingredients they are sensitive or allergic to. If a user suffers an adverse reaction they will not be able to check the ingredients list to identify the possible cause and seek appropriate treatment.

What consumers should do

Consumers with affected products should consult the correct ingredient lists published on the https://www.jurlique.com/au website. Consumers can contact Customer Care for information on how to obtain a full refund or replacement product if required.

For further information, consumers can contact Jurlique by phone at 1800 805 286 or by email at customercare@jurlique.com.au

List of traders who sold this product

Where the product was sold


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category