PRA number
2023/19760
Published date
What are the defects?
The bicycle frame may crack or break below the rear suspension during use.
What are the hazards?
If the bicycle frame fails while a user is riding the bike, there is an increased risk of an accident, serious injury, or death of the rider.
What should consumers do?
Consumers should immediately stop using the product and contact Kogan Australia to arrange a full refund and free return of the product.
For more information, consumers should contact Kogan / Dick Smith via their account or email recalls@kogan.com.au
Supplier
Traders who sold this product
Kogan Australia Pty Ltd
- Trading as kogan.com
- Trading as dicksmith.com.au
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
