PRA number
Published date
Reasons the product is recalled
The product may have a faulty steering sensor. If the sensor fails the engine will enter ‘guardian mode’ which reduces the engine’s power output and may reduce the steering capability of the vessel.
The hazards to consumers
Risk of injury and property damage from unexpected change to the boat’s steering capability leading to a collision.
What consumers should do
Consumers should stop using affected engines and contact their closest Mercury Marine V12 dealer to arrange to have it inspected and repaired if required. The repair involves replacing the faulty position sensor with a new sensor.
For more information contact Mercury Marine Customer Service by email on merc.info@mercmarine.com or by phone on 03 9791 5822 (Monday to Friday, 8.30am to 4.30pm AEST).
Supplier
Traders who sold this product
See Traders list below.
List of traders who sold this product
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.