Why the product is recalled
The product may have a faulty steering sensor. If the sensor fails the engine will enter ‘guardian mode’ which reduces the engine’s power output and may reduce the steering capability of the vessel.
What the hazards are to consumers
Risk of injury and property damage from unexpected change to the boat’s steering capability leading to a collision.
What consumers should do
Consumers should stop using affected engines and contact their closest Mercury Marine V12 dealer to arrange to have it inspected and repaired if required. The repair involves replacing the faulty position sensor with a new sensor.
For more information contact Mercury Marine Customer Service by email on firstname.lastname@example.org or by phone on 03 9791 5822 (Monday to Friday, 8.30am to 4.30pm AEST).
Traders who sold this product
See Traders list below.