PRA number
2018/16814
Campaign number
RC2469 S2
Published date
Product description
Mercedes-Benz C Class 204 passenger cars
Model Years 2008-2011
Driver's side and passenger's side airbags
Mercedes-Benz R Class 251 passenger cars
Model Years 2009-2013
Driver's side airbags only
25 351 affected vehicles
This recall has been updated on 12 August 2018. The C Class Model Years have been expanded and an updated VIN list has been added.
This recall has been updated on 26 June 2019. The R Class Model VINs have been added.
Model Years 2008-2011
Driver's side and passenger's side airbags
Mercedes-Benz R Class 251 passenger cars
Model Years 2009-2013
Driver's side airbags only
25 351 affected vehicles
This recall has been updated on 12 August 2018. The C Class Model Years have been expanded and an updated VIN list has been added.
This recall has been updated on 26 June 2019. The R Class Model VINs have been added.
Reasons the product is recalled
Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
The hazards to consumers
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What consumers should do
Owners of affected vehicles should contact their local Mercedes-Benz dealership or Mercedes-Benz head office directly via the website at https://www.dealerlocator.mercedes-benz.com.au to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au/ or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contact their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au/ or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contact their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Traders who sold this product
Mercedes-Benz Australia/Pacific Pty Ltd
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
