Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz C Class 204 MY2008-2011 and R Class 251 MY2009-2013 Passenger Cars (extended recall)

PRA number


Campaign number

RC2469 S2

Published date

Product description

Mercedes-Benz C Class 204 passenger cars
Model Years 2008-2011
Driver's side and passenger's side airbags

Mercedes-Benz R Class 251 passenger cars
Model Years 2009-2013
Driver's side airbags only

25 351 affected vehicles

This recall has been updated on 12 August 2018. The C Class Model Years have been expanded and an updated VIN list has been added.
This recall has been updated on 26 June 2019. The R Class Model VINs have been added.
Identifying features

VIN (Vehicle identification number)

See attached VIN list

Reasons the product is recalled

Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

The hazards to consumers

In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

What consumers should do

Owners of affected vehicles should contact their local Mercedes-Benz dealership or Mercedes-Benz head office directly via the website at to arrange for a replacement airbag inflator free of charge.

Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing or contact their preferred dealer.

Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to

We also recommend you visit to subscribe to receive updates about current and future recalls as they are published.

Further information for consumers is available at:

Traders who sold this product

Mercedes-Benz Australia/Pacific Pty Ltd

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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