Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz E Class Sedan, Coupe and Cabriolet MY2010 - 2017 (extended recall)

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Published date

Product description

Recall extended 21 December 2018 to add E Class Sedans and extra Cabriolets and Coupes.

Mercedes-Benz E Class Coupe & Cab
Year Models 2010, 2011
Driver and passenger front airbags
4 103 vehicles affected

Mercedes-Benz E Class Coupe & Cab
Year Model 2012 - 2017
Passenger front airbags
5 132 vehicles affected

Mercedes-Benz E Class Sedan
Driver front airbags
199 vehicles affected

Identifying features

Reasons the product is recalled

Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

The hazards to consumers

In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

What consumers should do

Owners of affected vehicles should contact their local Mercedes-Benz Retailer or Mercedes-Benz head office directly via the website at to arrange for a replacement airbag inflator free of charge.

Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing or contact their preferred dealer.

Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to

We also recommend you visit to subscribe to receive updates about current and future recalls as they are published.

Further information for consumers is available at:

Traders who sold this product

Authorised Mercedes-Benz Dealers

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

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