PRA number
2018/17190
Campaign number
RC2593
Published date
Product description
Recall extended 21 December 2018 to add E Class Sedans and extra Cabriolets and Coupes.
Mercedes-Benz E Class Coupe & Cab
Year Models 2010, 2011
Driver and passenger front airbags
4 103 vehicles affected
Mercedes-Benz E Class Coupe & Cab
Year Model 2012 - 2017
Passenger front airbags
5 132 vehicles affected
Mercedes-Benz E Class Sedan
Driver front airbags
199 vehicles affected
Mercedes-Benz E Class Coupe & Cab
Year Models 2010, 2011
Driver and passenger front airbags
4 103 vehicles affected
Mercedes-Benz E Class Coupe & Cab
Year Model 2012 - 2017
Passenger front airbags
5 132 vehicles affected
Mercedes-Benz E Class Sedan
Driver front airbags
199 vehicles affected
Reasons the product is recalled
Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
The hazards to consumers
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What consumers should do
Owners of affected vehicles should contact their local Mercedes-Benz Retailer or Mercedes-Benz head office directly via the website at https://www.dealerlocator.mercedes-benz.com.au to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contact their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contact their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Traders who sold this product
Authorised Mercedes-Benz Dealers
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
