Product description
Mercedes-Benz MY 2012-2015 C Class passenger car
Updated VIN list
Passenger airbag
28 695 vehicles affected
See a list of details to help identify the product
Reason the product is recalled
Passenger Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
The hazards to consumers
In the event that a defective passenger airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What consumers should do
Owners of affected vehicles should contact their local Mercedes-Benz dealership or Mercedes-Benz head office directly via the website at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au/ or phoning Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contacting their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Mercedes-Benz dealerships
Identifying product features
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/17006 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
