Mercedes-Benz Vans Australia/Pacific Pty Ltd — Mercedes-Benz Vito, Viano and Valente Vans MY2006-2014 - extended recall

PRA number


Campaign number

RC2537 S1

Published date

Product description

This recall was extended on 12 April 2019 to include an additional 3 935 vehicles

Mercedes-Benz Vito, Viano and Valente Vans
Updated VIN lists

Driver Side (with multifunction steering wheel)
MY2011- 2012 (30 March 2019) - 2 189 affected vehicles
MY2013- 2014 (30 June 2019) - 3 133 affected vehicles

Driver Side (without multifunction steering wheel)
MY2006- 2007 (30 March 2019) - 2 087 affected vehicles
MY2008- 2012 (30 June 2019) – 2 196 affected vehicles

Total of 9 605 vehicles affected
Identifying features

Reasons the product is recalled

Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

The hazards to consumers

In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

What consumers should do

Owners of affected vehicles should contact their local Mercedes-Benz Retailer or Mercedes-Benz head office directly via the website at to arrange for a replacement airbag inflator free of charge.

Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing or contact their preferred dealer.

Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to

We also recommend you visit to subscribe to receive updates about current and future recalls as they are published.

Further information for consumers is available at:

Traders who sold this product

Authorised Mercedes-Benz Australia Pacific Pty Ltd Van Retailers

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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