Product description
This recall was extended on 12 April 2019 to include an additional 3 935 vehicles
Mercedes-Benz Vito, Viano and Valente Vans
Updated VIN lists
Driver Side (with multifunction steering wheel)
MY2011- 2012 (30 March 2019) - 2 189 affected vehicles
MY2013- 2014 (30 June 2019) - 3 133 affected vehicles
Driver Side (without multifunction steering wheel)
MY2006- 2007 (30 March 2019) - 2 087 affected vehicles
MY2008- 2012 (30 June 2019) – 2 196 affected vehicles
Total of 9 605 vehicles affected
See a list of details to help identify the product
Reason the product is recalled
Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
The hazards to consumers
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What consumers should do
Owners of affected vehicles should contact their local Mercedes-Benz Retailer or Mercedes-Benz head office directly via the website at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contact their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Mercedes-Benz Australia Pacific Pty Ltd Van Retailers
Identifying product features
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16910 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
