Microsoft—Xbox—Power cord

PRA number


Published date

What are the defects?

Component failure in a small number of consoles has caused burning inside the console or melting of the power cord when it connects to the console. Fewer than one in 10,000 consoles have malfunctioned.

What are the hazards?


What should consumers do?

Check manufacture date on bottom of console. If manufactured before 23/10/2003 go to click on power cord replacement for Xbox to get a free replacement cord.


Corrs Chambers Westgarth for Microsoft

Where the product was sold


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category