Origin Energy Electricity Limited — DC Isolator HGN4-32DC

PRA number


Published date

Product description

DC Isolating Switch used in solar installations. There is no brand name on the isolator.
Identifying features

Electrical approval number

SAA 121603

Reasons the product is recalled

Internal fault may cause the isolators to fail, causing excessive heat.

The hazards to consumers

There is a potential risk of fire from faulty contacts within the internal mechanism of this switch.

What consumers should do

Origin Energy has made contact with nearly all of the affected customers and will continue to reach out to the remaining households. Customers are advised to isolate their system by following the shutdown instructions located on their inverter or switchboard. Origin has mobilised licensed electricians as a matter of priority to inspect the affected systems and replace the isolators if required at no charge.

For more information consumers can contact Origin Energy on 1300 725 477.

Where the product was sold

New South Wales

Dates available for sale


Responsible regulator

Office of Fair Trading (NSW) is the responsible regulator for this recall.

Product category