Patagonia Australia — Patagonia Tropic Comfort Tops, Capilene Cool Daily Tops and Capilene Cool Daily Sun Mask - updated identifying features

PRA number

2021/19123

Published date

Product description

Tropic Comfort Tops:
Women's Tropic Comfort Crew
Women's Tropic Comfort Hoody
Men's Tropic Comfort Crew II
Men's Tropic Comfort Hoody II

Capilene Cool Daily Tops:
Men's and women's Cool Daily Shirts (with and without graphics)
Men's and women's long sleeve Cool Daily Shirts (with and without graphics)
Men's and women's Cool Daily Hoody
Boys' and girls' long sleeve Cool Daily T-Shirt
Baby Cool Daily Crew

Capilene Cool Daily Sun Mask

Affected shirts were manufactured between 2019-2021.

See attached list of styles for identifying numbers and photographs
 

Photograph of Capilene Cool Daily Long Sleeve Shirt
Photograph of Capilene Cool Daily Long Sleeve Graphic Shirt
Photograph of Capilene Cool Daily Shirt
Photograph of Capilene Cool Daily Graphic Shirt
Photograph of Capilene Cool Daily Hoody
Photograph of Tropic Comfort Crew
Photograph of Tropic Comfort Crew II
Photograph of Tropic Comfort Hoody II
Photograph of Baby Capilene Cool Daily Crew
Photograph of Boys’ Long-Sleeved Capilene Cool Daily T-Shirt
Photograph of Tropic Comfort Hoody
Photograph of Capilene Cool Daily Sun Mask
Photograph of Girls’ Long Sleeve Capilene T-Shirt
Identifying features

Find the label on the shirt, which is typically located on the neck or side hem.

On the back of the label is a style code beginning with "STY". The style code on affected shirts will end with "19", "20" or "21".

The label instructions below shows consumers what to look for.

Reasons the product is recalled

The products are labelled indicating that they have a protection level of UPF (Ultraviolet Protection Factor) 50+, however they may only have a protection level of UPF 17.5.

The hazards to consumers

If the products do not offer the indicated level of protection, the wearer may be exposed to greater levels of UV radiation than expected. This may lead to sunburn and may pose a risk of serious and sometimes irreversible damage to skin.

What consumers should do

Consumers should visit www.patagonia.com.au or the place of purchase to organise to return the product and receive a full refund or credit.

For more information, consumers can contact Patagonia on 1800 326 889, contact@patagonia.com.au or via the website www.patagonia.com.au

Traders who sold this product

Patagonia retail stores
Patagonia Online Australia
Other outdoor, sport and adventure stores (see attached Traders list)

List of traders who sold this product

Where the product was sold

Nationally
International
Online

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

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