PRA number
Published date
Reasons the product is recalled
The product does not comply with the mandatory information standard for products containing button/coin batteries.
- Button batteries were loosely included in the packaging and could be easily accessed.
- The button battery compartment is not adequately secured.
The hazards to consumers
There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and ingest them. Button batteries also pose a choking hazard to young children.
What consumers should do
1. Consumers should immediately stop using the product and keep it out of reach of children.
2. Contact Petgo by email support@petgopetsupplies.com.au to arrange for a replacement product of equivalent value, or to obtain a full refund.
3. Contact Petgo if returning the product is not possible, or if it has been transferred or gifted to another individual.
For more information, please contact Petgo by email support@petgopetsupplies.com.au or phone 1300 157 708, 10:00am to 5:00pm Monday to Friday.
Supplier
List of traders who sold this product
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.