Product description
Anti-snoring throat spray
Lot number 401 is being recalled
Brand
See a list of details to help identify the product
Reason the product is recalled
This product does not comply with the mandatory standard for cosmetic ingredient labelling.
The ingredient list on the packaging is not complete. Xylitol and hydroxy propyl methyl cellulose are missing.
The hazards to consumers
There is a risk of allergic reaction if consumers are exposed to ingredients they are sensitive or allergic to.
Consumers will not be able to check the ingredients list to identify the possible cause and seek appropriate treatment.
What consumers should do
Customers should stop using the product immediately.
Consumers should email Actor Pharmaceuticals providing a photo of the batch number to receive a refund of the product.
For more information, consumers can contact Actor Pharmaceuticals via email at hello@actorpharma.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Pharmacies such as Chemist Warehouse, Terry White Chemist, Priceline, and others
Identifying numbers
Barcode number
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20218 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
