PRA number
2019/17747
Published date
Product description
Magic mobility wheelchair - Mobility Handles
The Mobility Handles are a device that controls or steers a wheelchair with a level of power assistance
Part Numbers: 4499, 4504, 4505, 4520
Serial Numbers: 124148, 124156, 124284, 124405, 124512, 124590, 124625, 124655, 124821, 124993, 125014, 125136, 125150, 125260, 125300, 125304, 125352, 125406, 125486, 125524, 124634
ARTG: 292856
(Red Milawa Pty Ltd t/as Magic Mobility - Wheelchair accessory, steering/control unit)
The Mobility Handles are a device that controls or steers a wheelchair with a level of power assistance
Part Numbers: 4499, 4504, 4505, 4520
Serial Numbers: 124148, 124156, 124284, 124405, 124512, 124590, 124625, 124655, 124821, 124993, 125014, 125136, 125150, 125260, 125300, 125304, 125352, 125406, 125486, 125524, 124634
ARTG: 292856
(Red Milawa Pty Ltd t/as Magic Mobility - Wheelchair accessory, steering/control unit)
Reasons the product is recalled
The wheelchair can drive at low speed/creeping in a circular motion without human steering.
The hazards to consumers
If the wheelchair automatically moves without steering, this poses a risk of injury to the occupant.
What consumers should do
Consumers should immediately cease the use of the mobility handles by disconnecting them, return all wheelchairs that have the affected handles installed to the place of purchase. A replacement attendant control will be fitted, with a refund of the difference in costs. For wheelchairs that have Mobility Handles fitted to a demo chair, return product that is potentially affected for correction and a full refund.
Please do not contact Magic Mobility for further information unless you believe that you have an affected mobility handle under the recall and have not received a recall letter.
For further information, contact Magic Mobility at https://www.magicmobility.com.au/contact-us/ or by phone on 03 8791 5600.
Please do not contact Magic Mobility for further information unless you believe that you have an affected mobility handle under the recall and have not received a recall letter.
For further information, contact Magic Mobility at https://www.magicmobility.com.au/contact-us/ or by phone on 03 8791 5600.
Traders who sold this product
Retailers and Rehabilitation Centres
Where the product was sold
New South Wales
Queensland
South Australia
Tasmania
Victoria
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.