What are the defects?
Due to a manufacturing defect, the backboard may not have been welded to the supporting pole properly and may fail.
What are the hazards?
If the welding fails the backboard may separate from the supporting pole, increasing the risk of serious injury.
What should consumers do?
Consumers should stop using the product immediately and contact Russell Australia. Russell Australia will offer consumers collection of the product and either a full refund or an alternative product of equivalent or better value, at Russell Australia's expense.
For more information, consumers can contact the Spalding Customer Service Team by phone on
1300 654 766 (Monday to Friday, 9am to 5pm AEST) or via email email@example.com