PRA number
2012/13221
Published date
Product description
The recall affects Prestigio convection panel heaters – including the white, black and mirror finish models.
Reasons the product is recalled
In some circumstances, the element connection may overheat and become detached. The detached 'live' connector could then come in contact with the unearthed rear metal panel.
The hazards to consumers
If the defect is present, the consumer could make contact with the ‘live’ rear panel, possibly resulting in an electric shock hazard.
What consumers should do
Stop using the product immediately and contact us to arrange for a brand new product replacement within 10 days of returning the heater to us at a place near you.
For further information please call 1300 586 138 or email recall@convair.net.au.
For further information please call 1300 586 138 or email recall@convair.net.au.
Supplier
Traders who sold this product
Through major electrical retailers
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Office of the Technical Regulator (SA) is the responsible regulator for this recall.