Product description
Shark Navigator Lift-Away Professional Vacuum Cleaner NV356NZ
See a list of details to help identify the product
Reason the product is recalled
The hazards to consumers
What consumers should do
Consumers are advised to register their details at www.sharkrecall.com.au or contact the Shark Hot Line 1800 722 222 to make arrangements to have the cord and plug replaced free of charge at an authorised Shark Service Centre.
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying product features
The recall covers two Shark vacuum cleaner models:
• The Shark Navigator Lift-Away (model number NV350NZ) units manufactured prior to 18 October 2014 (selected models only - see affected batch number list)
• All Shark Navigator Lift-Away Professional (model number NV356NZ) units.
The affected Shark products were sold through the TV Shop and electrical retailers.
Please see attached list of all affected batch numbers.
Identifying numbers
Other identifying numbers
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14604 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.