CablePI is a device that detects an electrical fault known as a broken neutral and has been in use in Tasmania for almost five years.
What are the defects?
In some circumstances, the device may overheat causing the outer case to distort and/or melt.
What are the hazards?
The defect may cause smoke or ignite causing a fire.
What should consumers do?
Consumers should immediately stop using any device with a serial number ending in 13. Tasmanian Networks Pty Ltd should be contacted on 1300 361 811 (between 9am to 5pm AEDST) to arrange the return of the device and a replacement.
Traders who sold this product
The device was distributed by Aurora Energy Pty Ltd ACN 082 464 622 (Tasmanian Networks Pty Ltd has now taken responsibility for CablePI (Wire Alert) devices)
Where the product was sold
Dates available for sale