PRA number
2015/14952
Published date
Product description
CablePI is a device that detects an electrical fault known as a broken neutral and has been in use in Tasmania for almost five years.
Reasons the product is recalled
In some circumstances, the device may overheat causing the outer case to distort and/or melt.
The hazards to consumers
The defect may cause smoke or ignite causing a fire.
What consumers should do
Consumers should immediately stop using any device with a serial number ending in 13. Tasmanian Networks Pty Ltd should be contacted on 1300 361 811 (between 9am to 5pm AEDST) to arrange the return of the device and a replacement.
Traders who sold this product
The device was distributed by Aurora Energy Pty Ltd ACN 082 464 622 (Tasmanian Networks Pty Ltd has now taken responsibility for CablePI (Wire Alert) devices)
Where the product was sold
Tasmania
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
