PRA number
2023/19889
Published date
Reasons the product is recalled
The heels on these boots may snap during wear.
The hazards to consumers
There is a risk of ankle or fall injuries if the boot heel snaps while in use. Incidents and an associated injury have been reported.
What consumers should do
Consumers should stop wearing the boots immediately and then contact THE ICONIC via the Live Chat available on www.theiconic.com.au or via telephone at 02 8294 8828 to arrange for a full refund and product return.
Traders who sold this product
THE ICONIC website
THE ICONIC app.
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.