PRA number
2019/17804
Published date
Product description
Thule Omnistor TO 8000 (with integrated motor)
230V Tubular Motor Kit for Thule Omnistor TO 8000
Thule Omnistor TO 9200 (with integrated motor)
230V Tubular Motor Kit for Thule Omnistor TO 9200
Manufactured between June 2016 and July 2019
Noting that the label affixed to the awning motor reads 220V, not 230V
230V Tubular Motor Kit for Thule Omnistor TO 8000
Thule Omnistor TO 9200 (with integrated motor)
230V Tubular Motor Kit for Thule Omnistor TO 9200
Manufactured between June 2016 and July 2019
Noting that the label affixed to the awning motor reads 220V, not 230V
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Reasons the product is recalled
The drive wheel may separate from the awning motor. If this happens, the awning may open unintentionally or in an uncontrolled manner.
The hazards to consumers
If the awning opens unintentionally or in an uncontrolled manner, especially while driving, it may pose an accident or injury risk to bystanders, vehicle occupants and other road users.
What consumers should do
Consumers should secure their awning from risk of unintentional opening until the product can be repaired. A fixation kit can be requested by emailing thule-recall230V@thule.com
Affected consumers will be directly contacted by Thule NV or the dealer that sold the product to organise for it to be repaired, at no charge. For more information, consumers may contact the place of purchase, or Thule NV directly on thule-recall230V@thule.com or at https://www.thule.com/en-au/safety-notices/recall230v
Affected consumers will be directly contacted by Thule NV or the dealer that sold the product to organise for it to be repaired, at no charge. For more information, consumers may contact the place of purchase, or Thule NV directly on thule-recall230V@thule.com or at https://www.thule.com/en-au/safety-notices/recall230v
Supplier
Traders who sold this product
Authorised Thule NV Dealers
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
