PRA number
2013/13507
Published date
Product description
Vivo 50" high definition plasma television sold exclusively through BIG W stores.
What are the defects?
The neck of the television stand may break unexpectedly.
What are the hazards?
If the defect occurs, the television may dislodge from the stand and poses a potential crushing hazard to nearby consumers.
What should consumers do?
Consumers should cease using the stand immediately. Consumers may return the television to BIG W for a full refund or contact Vivo to have a replacement neck sent to them at no cost.
For further information please contact Vivo on (02) 8030 8996 Monday to Friday between 9am and 5pm (AEST) or via email at customersupport@vivotvs.com or visit the Vivo website www.vivotvs.com.
For further information please contact Vivo on (02) 8030 8996 Monday to Friday between 9am and 5pm (AEST) or via email at customersupport@vivotvs.com or visit the Vivo website www.vivotvs.com.
Traders who sold this product
BIG W stores
Where the product was sold
Nationally
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
