Product description
"Essentials” & “Chevron” Surge Cube Model: ZM-AFX110H
See a list of details to help identify the product
Reason the product is recalled
The electrical contacts of the sockets are poorly aligned and the plastic enclosure does not meet the flammability requirements of the applicable standard.
The hazards to consumers
There is a risk of overheating and fire.
What consumers should do
Consumers should stop using the surge protectors and return them to their nearest BIG W store or Woolworths Supermarkets store to receive a full refund.
Details to help identify the product
Supplier running the recall
Who sold the product
Woolworths Supermarkets and BIG W stores across Australia from December 2009 to November 2014
Identifying product features
"Essentials” & “Chevron” Surge Cube Model: ZM-AFX110H
Identifying numbers
Other identifying numbers
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14437 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.