Product description
A magnetic power bank used to wirelessly charge iPhone 12/13/14 models.
Affected products can be identified by the:
- Comsol part code WMPB10A printed on the product and package, or
- Officeworks part code COWMPB10A present on the receipt or invoice.
See a list of details to help identify the product
Reason the product is recalled
The power bank may short circuit, overheat, and catch fire.
The hazards to consumers
There is a risk of a serious burn injury and/or property damage if the battery overheats and catches fire.
What consumers should do
Stop using the power bank immediately.
Return to your nearest Officeworks store to receive a full refund.
For further information, contact Comsol Customer Service by phone on 1800 266 765 or (02) 9352 0000, or email support@comsol.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Officeworks
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19897 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
