Product description

A magnetic power bank used to wirelessly charge iPhone 12/13/14 models.

Affected products can be identified by the:

  • Comsol part code WMPB10A printed on the product and package, or
  • Officeworks part code COWMPB10A present on the receipt or invoice.

 

See a list of details to help identify the product

Reason the product is recalled

The power bank may short circuit, overheat, and catch fire.

The hazards to consumers

There is a risk of a serious burn injury and/or property damage if the battery overheats and catches fire. 

What consumers should do

Stop using the power bank immediately.
Return to your nearest Officeworks store to receive a full refund.
For further information, contact Comsol Customer Service by phone on 1800 266 765 or (02) 9352 0000, or email support@comsol.com.au

 

Details to help identify the product

Supplier running the recall

Who sold the product

Officeworks

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19897 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.