Product description

The TV sets potentially affected are all 100Hz Loewe models produced between March 1999 and October 2001.

Models that may be affected:

Aconda 9381, 9581, 93102.
Arcada 8672, 8684, 8755, 8772, 8784.
Calida 5655, 5663, 5672, 5684, 5755, 5763, 5772, 5784.
Cantus 3870, 3872.
Contur 1670.
Credo 7580, 7681.
Ergo 6672, 6681, 6772, 6781.
Planus 4663, 4672, 4681, 4781.
Profil 3563, 3570, 3572.
Xelos 5255, 5261, 5270, 5281, 5381.
Vitros 6381.

See a list of details to help identify the product

Reason the product is recalled

The television set may be defective at certain soldered joints that may lead to overheating with a subsequent risk of fire.

The hazards to consumers

Fire

What consumers should do

Disconnect the TV immediately from the power socket, identify if your set requires inspection and arrange with Audio Products Group for your free in home inspection and precautionary modifiction if required.

To determine if your set is affected or call 1300 130 492.

Details to help identify the product

Supplier running the recall

Loewe Australia

Identifying product features

n/a

Identifying numbers

Other identifying numbers

n/a

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9188 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.