Reason the product is recalled
The power plug does not meet the Australian electrical standard for insulation.
The hazards to consumers
There is a potential risk of electrical shock or fire.
What consumers should do
Consumers should stop using the product and return it to the place of purchase for a repair.
Consumers should call 02 9620 9988 to arrange for the cost of returning the affected product to be charged to the supplier's account.
Consumers should call 02 9620 9988 to arrange for the cost of returning the affected product to be charged to the supplier's account.
Details to help identify the product
Supplier running the recall
Swarts Tools
Identifying numbers
Electrical approval number
SAA121306
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15817 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.