Reason the product is recalled

Transverse beam assemblies on a range of suspensions may not meet the required manufacturer's specification.

What consumers should do

A letter will be sent to the owner of every vehicle. Make appointment with authorised Mack Service outlet.

Details to help identify the product

Supplier running the recall

Mack Trucks Australia Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2005/7994 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Find information on vehicle recalls and how to report a vehicle safety issue.