Product description

The battery charger was supplied with the self-balancing scooter / hoverboard.

See a list of details to help identify the product

Reason the product is recalled

The battery charger is not approved and may not comply with electrical safety requirements.

The hazards to consumers

There is a potential risk of fire and/or electric shock.

What consumers should do

• Stop using the charger immediately, switch off the power at the socket outlet and unplug it.
• Replacement chargers have been sent to all affected customers along with instructions on how to dispose of the faulty charger.
• For further information on this recall, contact Hoverboard store on (08) 7111 3939 or email info@hoverboardstore.com.au

Details to help identify the product

Supplier running the recall

Identifying product features

Model no: TCN120WS-420015 Output: 42VDC - 1.5A

Identifying numbers

Other identifying numbers

Model no: TCN120WS-420015
Output: 42VDC - 1.5A

Dates available for sale

-

Where the product was sold

Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15238 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.