Product description

The bicycle was distributed throughout Australia in December 2006 to new members of Medibank Private as part of the 'Get a bike for Christmas' offer. WaiveStar Group imported and distributed the bicycles on behalf of Medibank Private.

See a list of details to help identify the product

Reason the product is recalled

The pedal clearance height does not meet Australian Standard AS 1927/1998. Accordingly, there is a risk that the pedal may make contact with the ground when the bike is leaning. The quick release for the seat post requires adjustment in excess of manufacturer's specifications. Further, a warning label located on the frame is the incorrect size and safety warning about handle grips was omitted from the Owners Handbook.

The hazards to consumers

Injury

What consumers should do

WaiveStar in conjunction with Medibank Private will deliver to each new member replacement pedals, a new warning label and an addendum to the Owners Handbook. It is recommended that the bicycle not be used until the new pedals are fitted. If members have any questions, contact WaiveStar on 1300 885 904.

Details to help identify the product

Supplier running the recall

WaiveStar Group

Identifying product features

Model no. JV13C10.

Identifying numbers

Other identifying numbers

Model no. JV13C10.

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9425 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.