Product description

Agricultural livestock weigh scale indicator

See a list of details to help identify the product

Reason the product is recalled

Tru-Test Ltd has identified a problem with the batteries in older versions of the 2000 and 3000 series livestock weigh scale indicators. Standard NiMH (Nickel-Metal Hydride) batteries, such as the ones used in these indicators, can in certain circumstances emit small amounts of hydrogen gas. It is possible for pressure to build up over time and through some form of external trigger (such as static electricity), may result in the front panel of the indicator cracking with force.

The hazards to consumers

If the defect occurs, a person could be hit by a flying object and could sustain an injury.

What consumers should do

If you own or use an affected indicator please contact Tru-Test on 1800 463 837 or email recall@trutest.com to arrange for a service to remedy the defect at no cost to the consumer.

Details to help identify the product

Supplier running the recall

Who sold the product

Elders,
Landmark,
CRT,
AIRR,
Murray Goulburn Trading,
Norco,
NRI,
Allstock,
AG N Vet

Identifying product features

2000 series weigh scale indicators manufactured between 1998 and 2005 (serial numbers from 120 to 15316) 3000 series weigh scale indicators manufactured between 2002 and September 2008 (serial numbers from 7728 to 22477)

Identifying numbers

Other identifying numbers

2000 series weigh scale indicators manufactured between 1998 and 2005 (serial numbers from 120 to 15316)
3000 series weigh scale indicators manufactured between 2002 and September 2008 (serial numbers from 7728 to 22477)

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13314 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.