Product description

2009 Model TCR Advanced SL Team, TCR Advanced SL1 and TCR Advanced SLR front composite forks

See a list of details to help identify the product

Reason the product is recalled

There may be some inconsistencies in the lay up of the composite forks steerer tube, compromising the strength of the fork. Our testing showed the defect rate was less than 1% and wouldn't cause any immediate safety concern.

The hazards to consumers

Steerer tube may crack, causing the fork to fail or lose its structural integrity.

What consumers should do

No requirment for consumers to take any action. All affected forks were accounted for at the time of the replacement program.

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised Giant Bicycle retailers
see: http://www.giant-bicycles.com/en-AU/dealers/

Identifying product features

New forks were marked with a serial nember ending in 'B', 'P' or 'N' on the steerer tube. Forks without these markings are affected.

Identifying numbers

Other identifying numbers

New forks were marked with a serial nember ending in 'B', 'P' or 'N' on the steerer tube. Forks without these markings are affected.

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/12169 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.