Product description

Supernova hubs, supplied on the Source 11 and Source Expert bicycles, have screws that may come loose while cycling.

See a list of details to help identify the product

Reason the product is recalled

The set screws in the front hub of the recalled bicycles can loosen and stop the front wheel from turning.

The hazards to consumers

If the defect occurs, it could cause the front wheel to stop rotating, posing a fall hazard to consumers.

What consumers should do

Consumers should stop riding the bicycle immediately and return it to an authorized specialized retailer. Consumers will receive a replacement front wheel and a new Supernova front hub.

Details to help identify the product

Supplier running the recall

Specialized Bicycle Company

Who sold the product

Authorized specialized dealers

Identifying product features

Affected hubs are marked with one of the following batch numbers: 1207, 1208, 1226, 1227, 1228, 1241, 1254, 1263, 1284, 1344

Identifying numbers

Other identifying numbers

Affected hubs are marked with one of the following batch numbers: 1207, 1208, 1226, 1227, 1228, 1241, 1254, 1263, 1284, 1344

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/13949 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.