Product description
2014 Farley and 2014 Farley frameset & 2015 Farley 6 and 2015 Farley 6 frameset.
See a list of details to help identify the product
Reason the product is recalled
The bicycle fork may have been assembled incorrectly and the fork may separate from the steer tube.
The hazards to consumers
If the fork separates from the steer tube this can pose a fall hazard to the rider.
What consumers should do
Consumers should stop using the affected bicycles immediately.
Affected consumers will be contacted by direct mail. Bicycles should be returned to your local Trek retailer for inspection and free replacement of affected fork.
Consumers will also receive a coupon worth $120 to spend at Trek retailers on Trek or Bontrager products.
To find your local Trek retailer please call 02 6173 2400 (Monday to Friday, 8.30am to 5.30pm EST) or go to http://www.trekbikes.com.
Affected consumers will be contacted by direct mail. Bicycles should be returned to your local Trek retailer for inspection and free replacement of affected fork.
Consumers will also receive a coupon worth $120 to spend at Trek retailers on Trek or Bontrager products.
To find your local Trek retailer please call 02 6173 2400 (Monday to Friday, 8.30am to 5.30pm EST) or go to http://www.trekbikes.com.
Details to help identify the product
Supplier running the recall
Trek Bicycle Corporation (Australia) Pty Ltd
Who sold the product
Trek retailers.
Identifying product features
Identifying numbers
Other identifying numbers
Serial numbers for affected models set out in attached spreadsheet.
Dates available for sale
-
Where the product was sold
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15737 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
